2017 EDITION
The fourth edition of HR in Business and IT Service Centres Conference was held on 19th-20th October 2017. The Attendees may confirm that we all passed this year’s test with FLYING colours... literally!
The Polish Aviation Museum, where the event took place, was filled to capacity by the representatives of management from HR departments of Business and IT Service Centres from all over the country. This edition was attended by as many as 160 guests, 86% of whom were Heads, Directors, Managers and Business Partners of HR industry. This year, the Conference was divided into two blocks: inspirations and turnover management. The 2017 Conference was a great challenge in terms of organisation and programme. Each year we try to raise the bar to surprise you even more. According to our feedback surveys, it went through quite well. Thank you for attendance! We promise not to slow down and we are already inviting you to take part in the jubilee edition in October 2018!
HERE IS A RECAP OF 2017 EDITION
HR Director
Schibsted Tech Polska
Regional HR Talent Acquisition Manager
CH2M
HR Director
Impel Business Solutions
Human Service Designer
Very Human Services
She is an experienced moderator of creative and project processes, mostly based on design thinking. She helps companies and organisations to understand and adapt to changes taking place on the market, to create brand, product and service strategies bas
Labour Law Expert
Kancelaria Adwokacka dr Andrzej Bigaj
Solicitor of the Bar Association of Kraków, Ph.D. in Law from the Jagiellonian University, specialising in individual and collective labour law and labour law litigation. A graduate of the Jagiellonian University, Faculty of Law and Administrati
Manager
Advisory Group TEST Human Resources
She coordinates the team responsible for creating the largest Polish Salary Survey (550 Participants). Dorota took part in and conducted several HR and management projects, including personnel audits, remuneration audits, communication study, AC/DC ses
Senior Manager
Advisory Group TEST Human Resources
He manages the Analyses and Salary Survey Department and is in charge of projects involving remuneration restructuring.
Legal Advisor, Partner
Raczkowski Paruch
In her practice as a legal advisor she has over ten years of experience in providing business consulting services for international corporations and small and medium companies. Recognized specialist in labour law and the protection of personal rights i
Head of the Poland Shared Services Center
XL Catlin
For nearly one half of her 25-year-long professional career, she performed various managerial functions in the shared service sector.
Business Analyst
Future Processing
Business analyst with experience in the HR industry. Throughout her professional career, she supported development and maintenance of the organisational culture at Future Processing.
Member of the Board, Operational Director
ASPIRE, Alexander Mann Solutions Polska
She is a member of ASPIRE’s management board. Since 2005, Jolanta has been working for Alexander Mann Solutions Polska.
HR Manager
Luxoft Poland
She has been engaged in human resources management for 11 years. Ewelina is experienced in conducting training sessions, recruitment and varied HR-related areas.
Human Service Researcher
Very Human Services
Scholar, analyst and methodologist. He works on projects related to design management, service design, branding, HR, educational systems, higher education, labour market, social policy and regional development.
Coolhunter, founder and CEO of Foresight Institute
Infuture Hatalska Foresight Institute
The author of hatalska.com – a blog regarded as one of the most influential blogs in Poland. The writer of a best seller book “Cząstki przyciągania”.
Regional Sales Manager
Sodexo Benefits and Rewards Services
Theoretically and practically expert in motivating employees. Academic teacher and business counsellor for companies and institutions, with special liking for new technologies industry.
Brand Manager
Future Processing
For 7 years, her professional career has been connected to marketing. She worked with many recognised brands including Mitstubishi Electric, Vattenfall, Intersport and KBC.
Chief Information Security Officer, Founder
niebezpiecznik.pl
For 11 years, Piotr has been helping the largest Polish and foreign companies to secure their Internet networks and services.
Coach, Business Psychologist
Van Dahlen Group
By profession, she is a business trainer, by choice she is a supernanny for managers. She collaborates mainly with corporations.
HR Development Manager
Kinnarps Polska
Since 2004, she has worked for Kinnarps Polska sp. z o. o., a company owned by the Swedish concern – Kinnarps AB – the largest European supplier of solutions for workspace. Since 2010, Maria has been responsible for employee development str
Human Service Strategist
Very Human Services
Development advisor. He carries out projects whose frameworks are defined by strategies, innovation, service design and thinking.
HR & Administration Manager
Skanska Property Poland
She joined the Skanska Property Poland’s team in September 2013. As HR Business Partner she worked in Poland and Hungary. In March 2016, she became Personnel and Administration Manager at Skanska Property Poland, thereby joining the company&rsquo
CEO, Head of CEE Region
Kinnarps Polska
She holds a diploma in Foreign Trade from SGH Warsaw School of Economics. Since May 2000, she worked as Managing Director and President of the Management Board of Kinnarps Polska Sp. z o.o.
HR Director
Aon
For 13 years, he has worked for the HR industry, including 11 years at Aon, where at the beginning of his career, he was responsible for building HR department and recruitment of employees to the newly launched branch of the company.
Member of the Board
Advisory Group TEST Human Resources
Manager and HR expert with 26 years of experience in consulting international corporations in Poland. For 26 years, he has been a Member of the Management Board of Advisory Group TEST Human Resources.
Solicitor, Head of the Immigration & Global Mobility Department
Raczkowski Paruch
She is one of the few lawyers in Poland focusing her practice on business immigration law and advises clients on employee relocation to Poland and secondment of Polish employees abroad. She also advises in other areas of labour law.
HR Manager Wroclaw&Tricity&Warsaw
Luxoft Poland
HR practitioner with over 13 years of experience in building, introducing and developing teams and HR tools.
Talent Development Manager
Aon
He has been connected with the HR industry for 14 years, working in personnel departments of international organisations where he was responsible for implementing HR strategy to support business objectives, employee relations and HR processes managemen
HR Lead
Accenture Operations, Business Process Services EMEA
Bartosz has over 13 years of experience in managing complex HR processes at international corporations operating in varied sectors, with particular focus on talent management, change management and efficiency management.
People Analytics Project Leader
PwC
A professional with long experience in employer branding, recruitment and talent management in the telecommunications, FMCG and consulting industry.
| Day 1 Inspirations | Thursday, October 19th, 2017 | ||
| 8:30 - 9:00 | Check-in, fruity free, morning coffee service, boarding |
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| 9:00 - 9:15 | Welcoming passengers, pre-flight announcements and brief networking |
Dominika Nawrocka
|
Capgemini Polska |
| 9:15 - 10:00 | Session I Inspirations Five scenarios for the future of labour market. |
Natalia Hatalska
|
Infuture Hatalska Foresight Institute |
| 10:00 - 10:30 | Session II Expert presentation Where is outsourcing heading? |
Jarosław Pięta
Jolanta Gantkowska
|
Advisory Group TEST Human Resources ASPIRE, Alexander Mann Solutions Polska |
| 10:30 - 10:50 | Coffee service |
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| 10:50 - 12:20 | Session III Workshop Modelling HR services of the future - Design Thinking in practice. |
Iza Bernau-Ławniczak
Wojtek Ławniczak
Wojciech Jagodziński
|
Very Human Services Very Human Services Very Human Services |
| 12:20 - 13:05 | Session IV Case study HR in the era of artificial intelligence. |
Elżbieta Tomczuk
|
PwC |
| 13:05 - 14:00 | Sky-high lunch break |
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| 14:00 - 14:10 | Session V Inspirations Presentation of Sodexo Benefits and Rewards Services Polska. |
Ewa Janiszewska-Poszwa
|
Sodexo Benefits and Rewards Services |
| 14:10 - 14:55 | Session 6 Debate What do internal customers expect to get from the HR function? |
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| 14:55 - 15:10 | Coffee service |
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| 15:10 - 15:55 | Session 7 Expert presentation Cyber threats – privacy does not exist. i.e. how to steal, sell and protect personal data? |
Piotr Konieczny
|
niebezpiecznik.pl |
| 15:55 - 16:40 | Session VIII Legal Changes in regulations concerning personal data protection – get ready for 2018. |
dr Andrzej Bigaj
|
Kancelaria Adwokacka dr Andrzej Bigaj |
| 16:40 - 17:00 | Touchdown |
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Interlanding on a tropical island full of surprises – After Party! |
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| Day 2 Management Rotation | Friday, October 20th 2017 | ||
| 8:30 - 9:00 | Check-in, fruity free, morning coffee service, boarding |
|
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| 9:00 - 9:15 | Preparation for take-off and announcements for day 2 |
Dominika Nawrocka
|
Capgemini Polska |
| 9:15 - 10:00 | Session I Case study About onboarding and IoT based on the example of Future Processing. |
Ewa Kieczka
Monika Fojcik
|
Future Processing Future Processing |
| 10:00 - 10:45 | Session II Case study Building employees' commitment as a tool for fighting rotation. |
Ewa Carr-de Avelon
|
XL Catlin |
| 10:45 - 11:05 | Coffee service |
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| 11:05 - 11:55 | Session III Workshop Leadership in difficult time, i.e. how to establish authority of a leader in the case of substantial rotation? |
Sylwia Królikowska-Evenhuis
|
Van Dahlen Group |
| 11:55 - 12:35 | Session IV Case study Talent management on a competitive labour market. |
Natalia Selinger
Ewelina Grobla
|
Luxoft Poland Luxoft Poland |
| 12:35 - 13:20 | Session V Workshop What actually affects rotation, i.e. why remuneration is not the most important thing? |
Krzysztof Bujak
Dorota Bodek
|
Advisory Group TEST Human Resources Advisory Group TEST Human Resources |
| 13:20 - 14:10 | Sky-high lunch break |
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| 14:10 - 14:20 | Session VI Inspirations Activity Based Working in employee rotation management. |
Anna Marciniak
|
Skanska Property Poland |
| 14:20 - 15:05 | Session VII Case study Data, data, data – to measure or not to measure... About HR factors in a different way. |
Dariusz Pastuła
Jacek Sysak
|
Aon Aon |
| 15:05 - 15:25 | Coffee service |
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| 15:25 - 16:10 | Session VIII Case study Exit Experience – rotation from another perspective. |
Bartosz Szczęsny
|
Accenture Operations, Business Process Services EMEA |
| 16:10 - 16:40 | Arrival, baggage claim and farewell coffee service |
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| Day 1 | Thursday, October 19th 2017 | ||
| 9:00 - 10:30 | Expert consultations with Kinnarps Polska | ||
| 10:30 - 10:50 | Expert Presentation: A decade of diversity – changes and trends in the work environment. |
Beata Osiecka |
Kinnarps Polska |
| 10:50-14:55 | Expert consultations with Kinnarps Polska | ||
| 14:55-15:10 | Expert Presentation: A decade of diversity – changes and trends in the work environment. |
Maria Lorenc |
Kinnarps Polska |
| 15:10-17:00 | Expert consultations with Kinnarps Polska | ||
| Day 2 | Friday, October 20th 2017 | ||
| 10:45 -11:25 | Expert workshop: Soft landing in Poland - employing foreigners after the latest changes (including those effective from 1.01.2018). |
Karolina Schiffter |
Raczkowski Paruch |
| 13:50 – 14:30 | Expert workshop: Employee outsourcing in practise, i.e. more than just staff on board. |
dr Dominika Dörre-Kolasa |
Raczkowski Paruch |
