Szanowni Państwo

W związku z występowaniem przypadków zakażenia koronawirusem w Polsce i realnym zagrożeniem epidemiologicznym, popartym zaleceniami Głównego Inspektora Sanitarnego, mając na uwadze bezpieczeństwo i zdrowie Państwa oraz pracowników naszej firmy, zdecydowaliśmy o nieorganizowaniu tegorocznej edycji konferencji HR w Centrach Usług Biznesowych i IT.

Dziękujemy za zrozumienie,
Zarząd TEST

Edition 2017

2017 EDITION

The fourth edition of HR in Business and IT Service Centres Conference was held on 19th-20th October 2017. The Attendees may confirm that we all passed this year’s test with FLYING colours... literally!
The Polish Aviation Museum, where the event took place, was filled to capacity by the representatives of management from HR departments of Business and IT Service Centres from all over the country. This edition was attended by as many as 160 guests, 86% of whom were Heads, Directors, Managers and Business Partners of HR industry. This year, the Conference was divided into two blocks: inspirations and turnover management. The 2017 Conference was a great challenge in terms of organisation and programme. Each year we try to raise the bar to surprise you even more. According to our feedback surveys, it went through quite well. Thank you for attendance! We promise not to slow down and we are already inviting you to take part in the jubilee edition in October 2018!

2017 RECAP

HERE IS A RECAP OF 2017 EDITION





ATTENDEES’ OPINIONS


Joanna Zasadzińska

HR Director
Schibsted Tech Polska

The HR in Centres conference is an event which is definitely worth putting in your calendar. Excellently organised in terms of communication, logistics and most of all the contents. The sessions cover latest trends and challenges we face on a daily basis.

Bartłomiej Ciniewski

Regional HR Talent Acquisition Manager
CH2M


A very well-organised and very specific conference as it comes to the merits. Stimulating, up-to-date topics and opportunity to meet and exchange experience with industry experts make it worth scheduling time to include this event.

Sebastian Boniewicz

HR Director
Impel Business Solutions

This year’s edition is the third I attended and I was by no means disappointed. The sessions’ topics were frequently looking ahead which allowed us to take a glimpse into current HR trends. Coupled with vast experience of the speakers, the Conference is

Speakers

Iza Bernau-Ławniczak

Human Service Designer
Very Human Services

She is an experienced moderator of creative and project processes, mostly based on design thinking. She helps companies and organisations to understand and adapt to changes taking place on the market, to create brand, product and service strategies bas

dr Andrzej Bigaj

Labour Law Expert
Kancelaria Adwokacka dr Andrzej Bigaj

Solicitor of the Bar Association of Kraków, Ph.D. in Law from the Jagiellonian University, specialising in individual and collective labour law and labour law litigation. A graduate of the Jagiellonian University, Faculty of Law and Administrati

Dorota Bodek

Manager
Advisory Group TEST Human Resources

She coordinates the team responsible for creating the largest Polish Salary Survey (550 Participants). Dorota took part in and conducted several HR and management projects, including personnel audits, remuneration audits, communication study, AC/DC ses

Krzysztof Bujak

Senior Manager
Advisory Group TEST Human Resources

He manages the Analyses and Salary Survey Department and is in charge of projects involving remuneration restructuring.

Ewa Carr-de Avelon

Head of the Poland Shared Services Center
XL Catlin

For nearly one half of her 25-year-long professional career, she performed various managerial functions in the shared service sector.

dr Dominika Dörre-Kolasa

Legal Advisor, Partner
Raczkowski Paruch

In her practice as a legal advisor she has over ten years of experience in providing business consulting services for international corporations and small and medium companies. Recognized specialist in labour law and the protection of personal rights i

Monika Fojcik

Business Analyst
Future Processing

Business analyst with experience in the HR industry. Throughout her professional career, she supported development and maintenance of the organisational culture at Future Processing.

Jolanta Gantkowska

Member of the Board, Operational Director
ASPIRE, Alexander Mann Solutions Polska

She is a member of ASPIRE’s management board. Since 2005, Jolanta has been working for Alexander Mann Solutions Polska.

Ewelina Grobla

HR Manager
Luxoft Poland

She has been engaged in human resources management for 11 years. Ewelina is experienced in conducting training sessions, recruitment and varied HR-related areas.

Natalia Hatalska

Coolhunter, founder and CEO of Foresight Institute
Infuture Hatalska Foresight Institute

The author of hatalska.com – a blog regarded as one of the most influential blogs in Poland. The writer of a best seller book “Cząstki przyciągania”.

Wojciech Jagodziński

Human Service Researcher
Very Human Services

Scholar, analyst and methodologist. He works on projects related to design management, service design, branding, HR, educational systems, higher education, labour market, social policy and regional development.

Ewa Janiszewska-Poszwa

Regional Sales Manager
Sodexo Benefits and Rewards Services

Theoretically and practically expert in motivating employees. Academic teacher and business counsellor for companies and institutions, with special liking for new technologies industry.

Ewa Kieczka

Brand Manager
Future Processing

For 7 years, her professional career has been connected to marketing. She worked with many recognised brands including Mitstubishi Electric, Vattenfall, Intersport and KBC.

Piotr Konieczny

Chief Information Security Officer, Founder
niebezpiecznik.pl

For 11 years, Piotr has been helping the largest Polish and foreign companies to secure their Internet networks and services.

Sylwia Królikowska-Evenhuis

Coach, Business Psychologist
Van Dahlen Group

By profession, she is a business trainer, by choice she is a supernanny for managers. She collaborates mainly with corporations.

Maria Lorenc

HR Development Manager
Kinnarps Polska

Since 2004, she has worked for Kinnarps Polska sp. z o. o., a company owned by the Swedish concern – Kinnarps AB – the largest European supplier of solutions for workspace. Since 2010, Maria has been responsible for employee development str

Wojtek Ławniczak

Human Service Strategist
Very Human Services

Development advisor. He carries out projects whose frameworks are defined by strategies, innovation, service design and thinking.

Anna Marciniak

HR & Administration Manager
Skanska Property Poland

She joined the Skanska Property Poland’s team in September 2013. As HR Business Partner she worked in Poland and Hungary. In March 2016, she became Personnel and Administration Manager at Skanska Property Poland, thereby joining the company&rsquo

Beata Osiecka

CEO, Head of CEE Region
Kinnarps Polska

She holds a diploma in Foreign Trade from SGH Warsaw School of Economics. Since May 2000, she worked as Managing Director and President of the Management Board of Kinnarps Polska Sp. z o.o.

Dariusz Pastuła

HR Director
Aon

For 13 years, he has worked for the HR industry, including 11 years at Aon, where at the beginning of his career, he was responsible for building HR department and recruitment of employees to the newly launched branch of the company.

Jarosław Pięta

Member of the Board
Advisory Group TEST Human Resources

Manager and HR expert with 26 years of experience in consulting international corporations in Poland. For 26 years, he has been a Member of the Management Board of Advisory Group TEST Human Resources.

Karolina Schiffter

Solicitor, Head of the Immigration & Global Mobility Department
Raczkowski Paruch

She is one of the few lawyers in Poland focusing her practice on business immigration law and advises clients on employee relocation to Poland and secondment of Polish employees abroad. She also advises in other areas of labour law.

Natalia Selinger

HR Manager Wroclaw&Tricity&Warsaw
Luxoft Poland

HR practitioner with over 13 years of experience in building, introducing and developing teams and HR tools.

Jacek Sysak

Talent Development Manager
Aon

He has been connected with the HR industry for 14 years, working in personnel departments of international organisations where he was responsible for implementing HR strategy to support business objectives, employee relations and HR processes managemen

Bartosz Szczęsny

HR Lead
Accenture Operations, Business Process Services EMEA

Bartosz has over 13 years of experience in managing complex HR processes at international corporations operating in varied sectors, with particular focus on talent management, change management and efficiency management.

Elżbieta Tomczuk

People Analytics Project Leader
PwC

A professional with long experience in employer branding, recruitment and talent management in the telecommunications, FMCG and consulting industry.

see all

Programme

Day 1 Inspirations Thursday, October 19th, 2017
8:30 - 9:00

Check-in, fruity free, morning coffee service, boarding

9:00 - 9:15

Welcoming passengers, pre-flight announcements and brief networking

Dominika Nawrocka
Content Director

Capgemini Polska

9:15 - 10:00

Session I Inspirations

Five scenarios for the future of labour market. 

Natalia Hatalska
Coolhunter, founder and CEO of Foresight Institute

Infuture Hatalska Foresight Institute

10:00 - 10:30

Session II Expert presentation

Where is outsourcing heading?  

Jarosław Pięta
Member of the Board

Jolanta Gantkowska
Member of the Board, Operational Director

Advisory Group TEST Human Resources

ASPIRE, Alexander Mann Solutions Polska

10:30 - 10:50

Coffee service

10:50 - 12:20

Session III Workshop

Modelling HR services of the future - Design Thinking in practice.

Iza Bernau-Ławniczak
Human Service Designer

Wojtek Ławniczak
Human Service Strategist

Wojciech Jagodziński
Human Service Researcher

Very Human Services

Very Human Services

Very Human Services

12:20 - 13:05

Session IV Case study

HR in the era of artificial intelligence.

Elżbieta Tomczuk
People Analytics Project Leader

PwC

13:05 - 14:00

Sky-high lunch break

14:00 - 14:10

Session V Inspirations

Presentation of Sodexo Benefits and Rewards Services Polska.

Ewa Janiszewska-Poszwa
Regional Sales Manager

Sodexo Benefits and Rewards Services

14:10 - 14:55

Session 6 Debate

What do internal customers expect to get from the HR function?

14:55 - 15:10

Coffee service

15:10 - 15:55

Session 7 Expert presentation

Cyber threats – privacy does not exist. i.e. how to steal, sell and protect personal data?

Piotr Konieczny
Chief Information Security Officer, Founder

niebezpiecznik.pl

15:55 - 16:40

Session VIII Legal

Changes in regulations concerning personal data protection – get ready for 2018.

dr Andrzej Bigaj
Labour Law Expert

Kancelaria Adwokacka dr Andrzej Bigaj

16:40 - 17:00

Touchdown

Interlanding on a tropical island full of surprises – After Party! 

Day 2 Management Rotation Friday, October 20th 2017
8:30 - 9:00

Check-in, fruity free, morning coffee service, boarding


9:00 - 9:15

Preparation for take-off and announcements for day 2

Dominika Nawrocka
Content Director

Capgemini Polska

9:15 - 10:00

Session I Case study

About onboarding and IoT based on the example of Future Processing.

Ewa Kieczka
Brand Manager

Monika Fojcik
Business Analyst

Future Processing

Future Processing

10:00 - 10:45

Session II Case study

Building employees' commitment as a tool for fighting rotation.

Ewa Carr-de Avelon
Head of the Poland Shared Services Center

XL Catlin

10:45 - 11:05

Coffee service

11:05 - 11:55

Session III Workshop

Leadership in difficult time, i.e. how to establish authority of a leader in the case of substantial rotation?

Sylwia Królikowska-Evenhuis
Coach, Business Psychologist

Van Dahlen Group

11:55 - 12:35

Session IV Case study

Talent management on a competitive labour market.

Natalia Selinger
HR Manager Wroclaw&Tricity&Warsaw

Ewelina Grobla
HR Manager

Luxoft Poland

Luxoft Poland

12:35 - 13:20

Session V Workshop

What actually affects rotation, i.e. why remuneration is not the most important thing?

Krzysztof Bujak
Senior Manager

Dorota Bodek
Manager

Advisory Group TEST Human Resources

Advisory Group TEST Human Resources

13:20 - 14:10

Sky-high lunch break

14:10 - 14:20

Session VI Inspirations

Activity Based Working in employee rotation management. 

Anna Marciniak
HR & Administration Manager

Skanska Property Poland

14:20 - 15:05

Session VII Case study

Data, data, data – to measure or not to measure... About HR factors in a different way.

Dariusz Pastuła
HR Director

Jacek Sysak
Talent Development Manager

Aon

Aon

15:05 - 15:25

Coffee service

15:25 - 16:10

Session VIII Case study

Exit Experience – rotation from another perspective.

Bartosz Szczęsny
HR Lead

Accenture Operations, Business Process Services EMEA

16:10 - 16:40

Arrival, baggage claim and farewell coffee service

Day 1 Thursday, October 19th 2017
9:00 - 10:30 Expert consultations with Kinnarps Polska
10:30 - 10:50 Expert Presentation: A decade of diversity – changes and trends in the work environment.

Beata Osiecka
CEO, Head of CEE Region

Kinnarps Polska

10:50-14:55 Expert consultations with Kinnarps Polska
14:55-15:10 Expert Presentation: A decade of diversity – changes and trends in the work environment.

Maria Lorenc
HR Development Manager

Kinnarps Polska

15:10-17:00 Expert consultations with Kinnarps Polska
Day 2 Friday, October 20th 2017
10:45 -11:25 Expert workshop: Soft landing in Poland - employing foreigners after the latest changes (including those effective from 1.01.2018).

Karolina Schiffter
Adwokat, Szef działu imigracyjnego & global mobility

Raczkowski Paruch

13:50 – 14:30 Expert workshop: Employee outsourcing in practise, i.e. more than just staff on board.

dr Dominika Dörre-Kolasa
Radca Prawny, Partner

Raczkowski Paruch